Accounts

If  your medical aid requires co-payment. This must be done at the clinic on the day of admission.

Medical Aid patients
New Era Health will submit your account to your medical aid on your behalf. If there is any short payment, this will be communicated to the patient. Should you not receive notification of payment within 30 days, it remains your responsibility to follow up the outstanding payment with your medical aid.

Private patients
A cost estimation can be obtained in advance from New Era Health Day Clinic. All costs must please be settled on the day of admission.

Welcome to New Era Health Day Hospital

Pre-Admission

In preparation for the procedure you will undergo at our facility, it is recommended and in your own best interest that you do your admission in advance. This will ensure that all your paperwork is completed and it will not have to be done on the day you are hospitalised.

For a smooth admission process, please ensure that you have the following:

  • Procedure and diagnostic code (received from your doctor)

  • Hospital practice number which is 0939927

  • Medical aid authorisation number (Patients must contact their medical aid for this)

  • Copy of patient′s ID or birth certificate

  • Copy of ID of the main member

  • Copy of medical aid card (both sides)

Once you have obtained your authorisation  number, you will be referred by the Dr’s  Rooms to our pre-admission clerk, who will prepare your pre-admission prior to the day of surgery.

On The Day The Day Of Hospitalisation

Please don′t wear jewellery or bring any articles of value. Rather leave these at home. Unfortunately New Era Health cannot be held responsible should any of your belongings go missing.

Patients are advised to bring their own reading material as there may be a waiting period.

It is not necessary to bring sleepwear as you will be given a theatre gown to wear. Wear comfortable clothing to leave the clinic in.

After The Operation

You will be served a choice of sandwiches or wraps. Please inform the ward sister in advance should you have any dietary requirements. It is likely that your doctor will prescribe medication for you to use at home after you leave the hospital. All medication will be available from New Era Pharmacy or your local pharmacy.

In case of any emergency, please phone your treating physician.

In keeping with national legislation, no smoking is permitted anywhere in the hospital.

Parking

Secure parking under 24 hour surveillance is available on the premises. Parking is at own risk and although we do have full time security, we are not liable for theft or damage of any nature.

Get Well Soon !